HOW LONG WILL IT TAKE TO RECEIVE MY ORDER ONCE I’VE PLACED IT?
We will dispatch your order within 1 -3 business days after payment for your order has been received.
For orders within the US, shipping typically takes 1 – 3 days to arrive, and for non-US countries, up to 12 days.
WHERE DO YOU SHIP FROM?
Our major warehouses are spread across Europe, America, Singapore, and India.
It will not be clear what country your order was originally sent from when you receive it, as we route your order through other countries to hide its origin to be discreet.
IS IT POSSIBLE TO SEND AN ORDER TO A P.O. BOX ADDRESS?
Yes, sending your order to a P.O. Box address is no problem at all.
If you would like your order to be sent to an APO (Army Post Office) address, however, please enquire with our customer care team to see whether we can assist you.
CAN YOU SHIP IN BULK OR LARGE QUANTITIES?
Yes, we can accommodate larger orders, as we have been with our regular customers for years.
When fulfilling bulk orders, we split your order into multiple smaller separate shipments small enough so as not to attract the attention of customs officials.
Regardless of what the overall size of your order is, each separate parcel is treated with the same level of discretion and packing as a smaller order.
HOW DO YOU ENSURE THAT THE CONTENTS
OF MY PARCEL REMAIN DISCREET?
- All packages are carefully packaged and wrapped in a non-obtrusive manner to ensure that the contents within are protected during shipping.
- To avoid arousing unnecessary suspicion, overall shipment sizes are kept to a minimum by splitting them into smaller envelopes (which also reduces the shipping cost).
- We may pack your items inside of other non-descript objects, like toys, cassette
WHAT ARE THE CHANCES THAT CUSTOMS WILL SEIZE MY PACKAGE?
It’s highly improbable due to our discreet packing approach. We have a 99.9% success rate in delivering products to our consumers in the United States, Canada, Europe, and South Africa.
Regardless, we have a no-cost replacement policy, so we will redeliver your product once for free.
How can I be sure you are legit?
Maxpowersupps.com has been in business since 2015 and prides itself on providing quality products at a low price. We always suggest purchasing a small order first so we can prove to you we are, in fact, the real deal.
How do I change my order after it has been placed?
Unfortunately, we do not make any manual changes or cancellations to pending orders. Since the order process is entirely computerized, it is much faster, more efficient, and less problematic to place a completely new order.
So, if you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be canceled and removed from our system if payment is not made within 24hrs). NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.
What if I gave you the wrong shipping address?
If you notice a mistake in your shipping address please let us know immediately. If we have already shipped your package then it’s too late. We do not have a return address and the parcel will be lost. We will not hunt down parcels. Please make sure to double-check your shipping address before submitting your order or the mistake will cost you.
WHAT ARE THE CHANCES THAT CUSTOMS WILL SEIZE MY PACKAGE?
It’s highly improbable due to our discreet packing approach. We have a 99.9% success rate in delivering products to our consumers in the United States, Canada, Europe, and South Africa.
Regardless, we have a no-cost replacement policy, so we will redeliver your product once for free.
How can I be sure you are legit?
Maxpowersupps.com has been in business since 2015 and prides itself on providing quality products at a low price. We always suggest purchasing a small order first so we can prove to you we are, in fact, the real deal.
How do I change my order after it has been placed?
Unfortunately, we do not make any manual changes or cancellations to pending orders. Since the order process is entirely computerized, it is much faster, more efficient, and less problematic to place a completely new order.
So, if you wish to make changes to your order, simply place a new order and disregard your former order number (it will automatically be canceled and removed from our system if payment is not made within 24hrs). NOTE! Since order cancellations are not accepted once payment is received, you must make necessary order changes before payment is made.